Maintenance Services
Operations & Maintenance (O&M) are the custodians of KAUST, entrusted to manage and maintain the Campus, Community Facilities and Thuwal Corniche.
Our professional team is charged with the responsibility of ensuring all of the facilities and assets are fully operational and available around the clock to enable the KAUST Community to perform at their full potential; at work, at home, and at play to underpin KAUST as a destination of discovery.
COMMUNITY MAINTENANCE
CFM is responsible for providing professional maintenance services to all assets and infrastructure that serve KAUST Facilities including public buildings, external areas and Thuwal Corniche as well as all the residential buildings in the five districts (Island, Harbor, Gardens, Oasis and The Palms).CFM is a quality-oriented organization that is providing all types of maintenance services including but not limited to reactive maintenance as well as planned preventive maintenance.
Get Started/Request:
Services from the teams can be requested by logging a service request through one of the following methods:
- Calling 959 from landlines or 012 8080 959 from mobile phones
- Sending an email to C&C Call center
- 959 Mobile application
- Through ChatBot on C&C Website/ WhatsApp
ACADEMIC MAINTENANCE
Academic and Administration Facilities Maintenance (AAFM) is a multidisciplinary professional division that integrates people, place, process, and technology to assure the physical environment's operation, comfort, safety, and efficiency. AAFM provides maintenance services to the campus buildings, external areas, and mechanical, electrical, and plumbing (MEP), civil and FDAS assets, building control, and automation systems, including all of the associated components to provide a safe, comfortable, and aesthetically appealing environment for all KAUSTs Researchers, Students and Staff. AAFM provides Preventive, Predictive & Reactive maintenance services, to ensure professional support to all its clients within the area of responsibility.
Academic and Administration Facilities Maintenance (AAFM) team carries out preventive and reactive maintenance services to all the buildings in the Academic Horseshoe, Research Park and Innovation Cluster, Central For Marine Oceanographic Research buildings, Dow building, Chemical Warehouse, and IT Buildings. Our Maintenance activities are handled by a technically qualified team and precisely planned and scheduled to ensure convenience to building occupants.
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Square meter area covered by AAFM
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Planned maintenance work order
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Assets located in +35 Buildings
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Response to reactive tickets