Pet Services
Al-Hamra Pet Retreat Center
Brings years of experience in animal care to KAUST with the launch of the All-in-One dedicated pet facility offering everything furry family members need under one roof. Conveniently located at Gate 3, the center provides boarding, grooming and veterinary clinic services designed to keep pets healthy, happy, and safe.
Opening Hours:
Saturday to Thursday: 2:00 p.m. – 9:00 p.m.
Friday: Closed
Contact: 0544515540 / alhamra.kaust@alhamravet.com
Location: Near Gate 3, KAUST
Services and Boarding for Cats and Dogs
Whether you’re traveling for a few days or a few weeks, registered pets can enjoy a safe, climate-controlled space with personalized attention from trained caretakers.
- Boarding for Dogs and Cats with health screening on check-in/out
- Mini-Market with Premium pet food, accessories, and supplies
- Daycare and Indoor Play Area
- After-hours emergency services
Professional Grooming Services
From routine grooming to special pampering sessions, Al-Hamra’s certified groomers offer full grooming packages tailored to your pet’s needs.
On-Site Veterinary Clinic
For peace of mind, the facility also houses a fully equipped veterinary clinic managed by licensed veterinarians. Routine check-ups, vaccinations, and consultations are available on-site, ensuring continuous care for your pets in a familiar environment.
- Routine Check-Ups & Treatments
- Orthopedic Surgeries
- Soft Tissue Surgeries
- Spay and Neuter Procedures
- Dental Care
- Vaccinations
- Advanced Diagnostics including Blood analysis and imaging available at our Jeddah branch, with seamless sample transfer and same-day results
International Animal Care Veterinary Services
International Animal Care (IAC) operates independently, providing veterinary services at the on-campus vet clinic located near the Central Services District.
Vet Clinic Hours
- Clinic Services: Tuesdays, 10:00 a.m. – 3:00 p.m. (by appointment only; no walk-ins allowed).
- Pet Shop: Open during clinic hours.
Important Guidelines
- For Cats: Must be brought in a carrier.
- For Dogs: Must wear a muzzle.
- Payment: Card payment is preferred for vet services and supplies. Limited supplies may be available for cash.
Booking an Appointment
- Each pet requires its own appointment. Use the IAC booking system to:
- Select the service you need.
- Choose an available appointment time (this will be your arrival time).
- Complete all bookings. The system will reserve the total time needed for your services.
- ⚠️ If your appointment conflicts with another, you will need to select a different time or day.
- To cancel an appointment, please email vet@iacare.sa.
Emergency Services
For emergencies, contact IAC at 9200 11 973 (10:00 a.m. – 10:00 p.m.)
Location
Building H-7006, Transformation Boulevard | view on map
Learn more about IAC’s services and offerings on their Practice List.
Royal Pet – Veterinary and Grooming Services
Royal Pet offers convenient vet and grooming services directly at your home via their mobile van.
Services and Schedule
Grooming:
- Sunday: 3:00 p.m. to 8:00 p.m.
- Wednesday: 3:00 p.m. to 8:00 p.m.
Veterinary Services: Thursday - 3:00 p.m. to 8:00 p.m.
Booking an Appointment
To book an appointment, contact Royal Pet via WhatsApp or phone at 05955-59758 between 1:00 p.m. to 9:00 p.m. daily.
Learn more about Royal Pet’s services here.
Dog Park and Run
A large Dog Park where dogs can run, play, and socialize in a spacious and safe environment is available near the Island Daycare. The area is equipped with seating and shaded spaces for dog owners to relax while their pets enjoy the outdoors.
Additionally, there is a dog run offering a large running space for dogs to be free close to the Safaa Stadium Parking.
Contact Us
If you have any queries about pet ownership and registration, please e-mail the Petcare Team at petcare@kaust.edu.sa.
For any concerns related to lost pets, please contact the 959 Helpdesk for support, call 012 808 0959.