The Campus and Community Call Center’s main duty is to take care of all valued members of the KAUST community in their daily life at KAUST. The Call Center provides a single point of contact for Campus and Community services.

When contacting the Call Center, the staff will assist the customer with their request, opening of new service request, following-up for already opened service request or addressing any concerns all the help or information that any community member may need is now available at their fingertips.

Get Started/Request:

​Services can be requested by logging a ticket through

1. Using 959@CC mobile app. Click here to download.

2. Calling 959 from KAUST landline or 012 8080 959 from mobile phone

3. Sending an email to cccallcenter@kaust.edu.sa 

4. Chatting using WhatsApp message. Click here.

Schedules and Working Hours: The Call Center provides its services 24/7

Available To: Faculty, Staff, Students, Residents and Visitors