KAUST Health CT Scanner Upgrade for Better Diagnostic Care

18 February, 2026

KAUST Health is currently upgrading its CT Scan equipment with a brand-new unit to provide an enhanced and improved diagnostic imaging experience for our community. This investment supports higher-quality imaging, improved efficiency, and enhanced patient care. 

 Temporary CT Service Pause 

During the installation and upgrade process, CT scan services at KAUST Health will be temporarily unavailable for approximately 4 to 6 weeks starting February 23, 2026. 

We appreciate your patience and understanding as we work to complete this upgrade and restore full service as quickly as possible.

Continued Access to Diagnostic Imaging 

Patient care remains our top priority. During this period: 

  • Referrals to International Medical Center (IMC) and other approved facilities will continue as normal. 
  • Our team will assist with coordination and appointment bookings. 

Service Pathways 

To ensure smooth coordination, please follow the appropriate pathway: 
 

  • Outpatient (OPD) Referrals: If your doctor orders a CT scan during a clinic visit, our Patient Liaison Officer will manage the process. They will contact you to schedule your appointment at the Main IMC and coordinate logistics. You may also contact the Patient Liaison team via WhatsApp: 051-531-5943 
  • Emergency (ER) Presentations: For urgent medical concerns, the ER remains fully operational. If a CT scan is required for emergency management, the clinic will facilitate transfer to the Main IMC in line with medical guidelines. In case of an emergency, please call 911 from your KAUST landline or contact 012 8080911 for immediate assistance.

 Important Guidelines 

To ensure emergency resources remain available for critical cases:  

  1. Outpatient CT scans are scheduled appointments and do not require an ER visit. 
  2. Ambulance transfers are reserved for clinical emergencies as determined by the ER physician. 

For more details or booking, contact the KAUST Health Call Center: (012) 8080940 between 8:00 a.m. to 5:00 p.m. 

Campus and Community (C&C) remains committed to ensuring every member of the KAUST community has timely access to the healthcare services they need through coordinated care and clear referral pathways during this transition.  

CAMPUS AND COMMUNITY