Community Life is pleased to announce the soft launch of a convenient car e-rental service “SHIFT inc.” to community members. Shift inc. is a pioneer in the Middle East and is introducing an innovative car rental application that enables customers to book a vehicle online and pick it up from selected locations within the premises of KAUST.

Watch the video here.

How to book a vehicle

Booking requests can be made by downloading the Shift inc. mobile application (see QR code below) and then by selecting the desired pick-up location and car model from the list. You will be prompted to go to the designated pick-up location where the car will be waiting for you. Unlock the car by using the application and enjoy the ride.

Upon your return, simply park the car at any designated location within KAUST’s boundaries, lock the car with the app and you are safe to go.

Getting started

As this is a soft launch, 10 vehicles will serve the KAUST community as a pilot program. Initial pick-up points will be from Tamimi parking lot and the Harbor Car Park. Drop-off locations can be at any legal parking spot within KAUST, including your accommodation parking.

The users of the e-renal system will need to comply with the pilot progam’s guidelines:

• booking should be made at least two hours prior to pick-up time
• pick-up time is from 8:00 a.m. to 11:00 p.m.
• drop-off time is from 7:00 a.m. to 2:00 a.m.
• pick-up locations are currently restricted to Tamimi parking lot and the Harbor Car Park; in the near future we will increase the pick-up locations to five zones

The Shift inc. e-rental car service can be accessed through the App store or by using the QR code below. An Android version will be implemented in the next few weeks.

Refer to this link for more details.

Questions? The Shift inc. fleet management and contact center agents can be reached at 920 01 4818 or through the app “contact us” feature.

Please send us your feedback and suggestions to transport.feedback@kaust.edu.sa.

Regards

Omar Al Omar
Director, Community Services & Engagement